Refund and Cancellation Policy
Please make advance reservations via telephone or through email to assure room availability.
A deposit is required to obtain a confirmed reservation. Please note the cancellation policy before committing to a reservation.
Rates may change without notice and may vary for special events except for confirmed reservation (deposit taken).
All rates are subject to applicable luxury + service tax on room tariff.
Normal occupancy is two people per room. Additional person (if room size permits) is extra chargeable.
To confirm your reservations, a deposit equal to a minimum of one night's room rate, or 50% of the entire stay's Whichever is more is must for confirm reservation.
You are required to deposit/ transfer the sum to our Bank a/c detailed as:
ARATI KALYANI ENTERPRISE
Oriental Bank of Commerce
Lake Garden Branch Kolkata
IFSC Code :
For alternate arrangements, please contact the Hotel.
For Corporate reservations the deposit requirement may be waived at the discretion of the Hotel. Please inquire before making a reservation.
Group bookings of four or more rooms requires a 30 day cancellation notice for return of the deposit.
Cancellation and Early Checkout Policy:
Should your plans change, be sure to inform within the following guidelines for a refund of your deposit. A cancellation number will be given to insure proper return of the deposit. If the cancellation does not meet guidelines, the deposit will be retained.
If you cancel with more than 24 hours notice you pay ZERO rupees as your cancellation fee.
If you cancel within 24 hours of your check-in, you will pay only for one night stay no matter the number of stay days.
If you don't show up at the hotel, the entire booking amount will be deducted as no-show charges.
Check In :
Normal check in time is 8.00 A.M. For late arrivals, please call for instructions on the procedure for arrival after 8.00 A.M.
Check Out time is 8.00 A.M.
Guests staying beyond check-out time will be charged for a full day succeeding their check-out date and time.